Let's Go Africa Community Development Internship & Volunteer Agency

Privacy declaration

This privacy statement contains the privacy regulations for the Let's Go Africa (LGA) website and services with the treatment of the personal information provided by you.

This policy document is based on the fact that you as a user has a lot of control over your privacy. Let’s Go Africa cannot provide any (personal) information to third parties in whatever form, that can be traced back to you as a user of the website and our services, without your personal consent.

Processing of personal data:

You can visit our website without informing us who you are and without having to provide personal information. However, to be able to optimally offer our services, we need to process data such as your name, address, e-mail address, telephone number and CV, next to any necessary information for making a payment. You can ask us at any time to correct the data you provided or to have it removed from our database.

We prefer to collect as little information as possible from you. However, this is sometimes necessary. For example, to assist you with preparations before of your trip (ticket booking, visa application etc.). Let’s Go Africa handles your data carefully and ensures that your privacy remains guaranteed.

That is why we give you these 6 privacy promises:

1. We protect your personal information as if it is our own.

2. We only use your personal data for the purposes described in this privacy statement.

3. We process data within the framework of European privacy legislation

4. We will not keep your data longer than necessary to achieve the purposes stated in this privacy statement.

5. Personal data is not sold or further processed.

6. We will never share your personal information with other parties without good reason.

Personal data that we collect

We store the following personal data:

Name, date of birth and address

Your name is saved because we would rather not address you with your customer number. We need your address, date of birth (for screening) and place of residence for preparing invoices, among other things.

E-mail address

We save your e-mail address so that it is possible to contact you and to send you important messages about your trip.

Telephone number

We use your telephone number to contact you in an emergency or to request your input.

Study related data (CV)

To be able to perform our service as best as possible and to advise you on the most suitable project match, we would like to know where your interests and qualities lie. We will check this on the basis of your CV, introduction meeting and motivation.

Other data processed by Lets Go Africa

Passport

In some cases this is necessary to assist with arranging a visa.

Religion

We will never judge regarding religion, but in some cases it is important for both the person leaving to Africa and the partner organization to be aware of this. Because it may be that the beliefs of someone do not fit with the strict norms and values ​​that some partner organizations apply, so that it is better for everyone to be informed about this beforehand instead of having uncomfortable situations locally. LGA would advise openly and honestly on this during the project matching process.

Medical data & Diet:

Necessary for the partner organization, contact person and possibly host family to be aware of this in order to prevent a certain health situation occurring or to be informed when something actually happens and to respond appropriately.

Police Clearance Certificate

Since you will be working with vulnerable target groups at our partner organizations in Africa, it is important that we are aware that someone does not have a criminal record or has done something in the past, which could be a reason to refuse someone.

You have decision-making authority with regard to the data that we collect. When you are asked to provide personal information, you can refuse this. But if you choose not to provide data necessary for our services, you may not be able to use it.

In addition, we collect the content of messages you have sent to us, such as feedback and/or questions and information that you have provided for customer support.

Purposes of data processing

We do not process your personal data without underlying reasons of course, but need them for:

• accepting and executing your agreement with us, so that we know which services you want to use

• making contact, for example to help you with a problem you encounter

• securing our services and combating fraud, so that no one else is posing like you for example

• dealing with responses to our vacancies and linking it to our partner project, so that we know better whether you are the right match.

After obtaining your permission, we also use your personal data for:

• improving and evaluating our website and services, so for example that we know which new functionalities you would like to see in our services

• aligning our content with your interests

• promoting your work

We will not use your personal data for purposes other than those described above, unless you have given your prior consent or we are legally obliged to do so.

Security

We take strict security measures to prevent misuse and unauthorized access to your personal data. This way we ensure that only the necessary people have access to your data, that access to your data is protected and that our security measures are checked regularly. In addition, we use SSL certificates for a secure transfer of your data and your communication with us.

Your privacy and third parties

When someone offers us to buy your personal data just like that, we will directly reject. We will only share your information with others in the following three cases:

• For providing or performing our services

Matching with 1 of our partner organizations.

• For a visa application at a visa mediation agency

This only happens after your approval.

• To perform a legal obligation

A police claim may oblige us to share your information with the police.

Third party websites

Letsgoafrica.nl may contain links to third-party websites, which may have a privacy policy that differs from ours. We are not responsible for the activities and practices that take place on these websites. Subsequently, we recommend that you read the privacy policy posted on every website that you access through Letsgoafrica.nl.

Your privacy rights

As a user of our website and services you have some handy privacy rights at your disposal. For example, you can ask us to view, correct, transfer or delete your personal data. In addition, it is possible to request that further processing of your personal data be temporarily suspended or you can even object to it.

If you want to use these rights or know more about them, please contact us by mail via info@letsgoafrica.nl.

It is also possible to contact us if you do not want to carry out any of your privacy rights, but want to make a complaint about something that you are not satisfied with. Under the privacy legislation you also have the right to approach the Dutch Data Protection Authority, the Dutch privacy legislation institution.

Contact details

If you have any questions or comments after reading our privacy policy, please contact us.